merchandise

[TammiMarra]

I am very unhappy with the merchandising company you are currently using. I signed up and ordered several items for a birthday on january 18th,2013 and have yet to see anything. I had to pay a 50% increase because it was american money and additional fee because I was charged a conversion fee. I have contacted your company several times regarding my items and have heard nothing back from them. I contacted my postal office and everything. Needless to say my birthday gifts that I purchased never came and I am out a bit of money.

[MAMCustomerServices]

Dear Tami

We are sorry to hear that you've not received your order we have checked our system but have no record of any order being placed. Please could you firstly confirm which store (url) you ordered from so we may ensure that this is our store and please could you make contact with us so we may investigate further and bring this issue to a swift and agreeable resolve.

Please contact Elle @ elle@mamstore.co.uk or alternatively please call (UK) 01270 759 078 and we will be able to assist you.

Thank you for your patience in this matter please rest assured we shall endeavor to find out what has happened here and ensure that this is fully resolved.

Kind Regards,

MAM Customer Services